2009 Encadria Staffing Solutions Annual Quality Service Survey Results
The 2009 Encadria Staffing Solutions Annual Quality Service Survey was completed in March , with 193 clients returning excellent feedback, great suggestions and giving us best quality rating to date.
When clients were asked "Based on your experience, how likely are you to refer Encadria to a friend or business associate, " the average score was 9.03 That means more than 9 times out of 10, our clients will refer us as to a friend or associate as their preferred staffing provider!
Clients were then asked "What is Encadria doing well that we should keep doing . " The responses were overwhelmingly positive:
-"you know your stuff and the payroll approval process for managers that are busy is easy and efficient."
-"effective screening provides qualified temporary employees."
-"Communication. You remember our needs and don't hesitate to contact us about them."
-"Providing excellent customer service and quick response to staffing needs. VERY professional group!"
-"Your prompt responses are amazing - thank you! Folks are very friendly & extremely helpful."
-"Sourcing experienced and talented professionals."
-"I have been completely satisfied with the services provided."
-"Listening to your customer's needs and only providing candidates that meet those needs."
-"Very user friendly service. I have enjoyed working with Encadria and will continue to come back to you for my staffing needs."
-"Communication is great. The skill level of staff is consistent with our business needs. Very much appreciated!"
-"I really like how the representative came to view the work area to get an idea of job duties before sending a candidate. I also liked the frequent follow up to see how each employee was performing. Billing was very quick."
Thanks again for your feedback and continued confidence in Encadria Encadria Staffing Solutions and our staff. As always, we pledge to use your feedback and suggestions to continue improving the service we provide.
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